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    Senior Account Manager WaaS (all genders)  

    - Paris
    -

    Join to apply for the Senior Account Manager WaaS role at HRS Group 1 week ago Be among the first 25 applicants Join to apply for the Senior Account Manager WaaS role at HRS Group Hrs As a Company
    HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay. ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations. TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers. In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers. Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value. Hrs As a Company
    HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over 50 years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay. ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations. TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers. In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers. Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.
    HRS's exponential growth since 1972 serves 35% of the global Fortune 500 and leading hotel chains.
    BUSINESS UNIT
    At HRS’s Workforce-as-a-Service unit, we support global transportation companies including airlines, railways, and cruise lines, as well as corporates in the energy and construction sectors, in embracing the digital transformation journey in managing their crew operations. Our mission is to drive the highest degree of automation while enhancing the crew experience, particularly during disruptions.
    Our modular SaaS platform serves both operations and crew teams. It covers the full spectrum of lodging and logistics needs throughout the entire crew journey from procurement, planning, and operations to hotel stay experience, communication management, payment, and billing. This comprehensive solution not only enhances the experience for crew teams but also delivers significant cost, process, and time savings for operational departments.
    POSITION
    We are looking for a Paris based Account Manager (all genders) who will play a pivotal role in leading our strategic customers across France and the EMEA region, building an in-depth understanding of customer Crew Travel needs and drivers, to position how HRS Crew solution can be of value. The strategic thinking, coupled with your excellent communication skills and data driven mindset, will contribute to the expansion of our customer base and revenue growth in France.
    The position is reporting directly to the CEO of Workforce-as-a-Service unit.
    CHALLENGE
    You are responsible for managing for our strategic customers in the Region, driving growth and customer vision. Drive revenue growth within our strategic customer base by deeply understanding their strategic crew travel needs and optimizing the use of our HRS Crew solutions. Establish high-impact relationships with cross-functional stakeholders, positioning the company as a trusted partner and accelerating value delivery across accounts. Ensure timely and successful delivery of HRS Crew and Workforce solutions that are tailored to industry-specific needs and aligned with the customer’s strategic objectives. Overseeing customer onboarding and delivery of new projects in collaboration with our internal experts and manage a complex project matrix organization across multiple departments. Manage local account negotiations and uncover new ways to optimize clients’ crew travel processes, strengthening relationships and expanding revenue contribution. Provide clear, timely progress reports on initiatives to internal and external stakeholders, supporting cross-functional collaboration and vertical market execution Track key performance indicators and usage behavior across accounts, using data to uncover vertical-specific opportunities for expansion and strategic support. Elevate organizational impact by embracing ownership of evolving customer needs and identifying innovative ways to contribute value aligned with business and industry goals. Ensure day-to-day delivery of exceptional client service, fostering satisfaction and long-term loyalty across a portfolio of accounts within targeted industry sectors. You lead the commercial P&L of HRS towards these customers and derive value for both the customer and HRS as well as lead the commercial discussions You are acting as the one responsible face to the customer and its subsidiaries, nonetheless being supported by operational teams and solution experts
    FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...
    A successfully completed university degree, preferably in the field of business administration. Several years of experience in consultative sales or account management from B2B SaaS industry, Professional Services or from Start-up environment having served global customers (airline industry knowledge is highly preferable!) Demonstrated ability to manage multiple concurrent projects with meticulous attention to detail and deadline adherence. Advanced analytical skills with the ability to interpret complex data sets, draw actionable insights, and leverage CRM systems for effective account management. Excellent communication, presentation, and influencing skills at all organizational levels, including executive and C-Level, with strong. stakeholder management capabilities. Proven track record in delivering client-focused solutions tailored to customer needs and/or industry-specific challenges. You enjoy high performance and fast changing environments. You possess a high degree of self-motivation, pro-activeness, forward thinking and assertiveness in order to manage customer expectations as well as driving internal collaboration. Fluency in French and English, spoken and written. Strong project management skills and proven track record. Strong business acumen and good negotiation skills. A visionary understanding for what the customer wants before he/she knows; you have a “nose” for trends and always keep an eye on the market and customer strategy. The innate drive to do things better - both on a macro and a micro level - strong problem-solving skills, creativity to develop new possibilities and processes. Empathy, authenticity, integrity, commitment, resilience, respect and tact in dealing with employees, business partners and other stakeholders.
    PERSPECTIVE
    LOCATION, MOBILITY, INCENTIVE Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Industries IT Services and IT Consulting, Software Development, and Technology, Information and Internet Referrals increase your chances of interviewing at HRS Group by 2x Get notified about new Senior Account Manager jobs in Paris, Île-de-France, France . Colombes, Île-de-France, France 1 month ago Senior Account Executive France - Paris - CDI - F/H/X Senior Account Executive (H/F) - Greentech/ Retail Senior Regional Strategic Account Executive, France and Switzerland Senior Regional Strategic Account Executive, France and Switzerland SENIOR ENTERPRISE ACCOUNT EXECUTIVE (H/F) Senior Account Manager for HR Tech · AI Startup We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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    Account Manager | Tekensoftware, Sales Talents (H/F/X)  

    - Ternat
    -

    Publiée le - Réference : - Offre gérée par Le Forem Publiée le Réference : - Offre gérée par Le Forem Ajouter au favori Veuillez sélectionner le nom du répertoire dans lequel vous souhaitez classer cette offre. Vous pouvez également créer un nouveau repertoire si nécessaire. Vous pourrez retrouver vos répertoires dans votre espace personnel. Responsabilité et missions Déplacements à prévoir dans le cadre de la fonction. Lieu(x) de travail Déplacements à prévoir dans le cadre de la fonction. Pour toute question concernant cette offre, veuillez contacter le numéro de téléphone suivant : Autre modalité Date de début de diffusion : Date de fin de diffusion : Nom du partenaire de diffusion et référence de l'offre du partenaire : Signaler une offre Votre email Raison du signalement * Décrivez-nous le problème rencontré * Votre navigateur ne support pas cette fonctionnalité ou vous avez refusé l'accès au press-papier. Utilisez les racourcis "CTRL + V" pour coller et "MAJ + CTRL + V" pour coller sans mise en forme. Nous vous rappelons que le signalement abusif est strictement interdit #J-18808-Ljbffr

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    Senior Account Manager (Food, Sport & Entertainment) -  

    - Paris
    -

    Overview E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we’re on a mission to change that. We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience. Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener. Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way. About the role Location: Paris 9th, France Responsibilities As an Account Manager, you will be responsible for retaining and building Bigblue key accounts, the most promising European D2C brands, and play a central role in their success. Build a genuine, long-term partnership Build and maintain strong relationships with merchants in your portfolio Support the various stakeholders in their day-to-day use of the Bigblue service Be a trusted advisor and a business advocate for our merchants Grow hand-in-hand Contribute to our merchant’s strategic development and identify metrics that drive growth Manage and deliver against complex goals where strategy is not defined. Make tradeoffs between short-term customer needs and longer-term company investment Identify new opportunities and upsell Champion customer excellence Study positive and negative merchant’s feedback trends. Establish improvement plans and manage expectations Use customer feedback and market trends to contribute to the development of new features and improve merchants’ experience with Bigblue Identify and optimize internal improvements that can benefit a large set of customers (e.g. driving efficiencies through tools and processes). Requirements min 3+ year of experience in a CSM/Account Management/Sales position Doer-mentality Hustling multi-tasker and thrive in a fast-paced environment Not afraid of operational day-to-day Problem-solver FRENCH bilingual and fluent in English Excellent interpersonal skills Bonus Points For Entrepreneurial spirit Passion about digital and making life simpler with technology Challengers: you like solving new problems and are never settling for how something ‘has always been done’ If you speak another language (Spanish, German) Why join Bigblue High impact role: Be at the center of our growth journey and help shape the team that will power Bigblue’s future. Founders-led company with an innovative, caring culture. Fast-growing scale-up: Join a well-funded, early-stage company where your work will have immediate and visible results. International environment: Work across Paris, Madrid, London, and our European warehouse network. Brand-new offices in the heart of Paris’ 9th arrondissement (biggest tech hub). 10€ meal voucher per worked day (55% paid by Bigblue) + unlimited free snacks at the office. ️ ClassPass membership for fitness & wellness. ️ MacBook or any setup you need — your choice of equipment to do your best work. 100% health insurance coverage with Benefiz. Inclusive culture Regardless of sex, gender identity, sexual orientation, race, color, religion, origin, disability, age… At Bigblue, we create equal opportunities for all and make our culture as inclusive as possible. Because we believe that challenging assumptions and embracing diversity in experiences and backgrounds is what makes us stronger. Because what we value first and foremost are curiosity and growth-driven minds. So, regardless of who you are and how many “boxes” you tick on the job description, if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure, APPLY. Process Informal discovery call (Google Meet) Experience deep dive (Google Meet) Case-study On-site interviews (in our Paris offices, half-day) References #J-18808-Ljbffr

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    Le Havre • Alternance – Alternance Account Manager Comptable  

    - Le Havre
    -

    Le Havre • Alternance – Alternance Account Manager Comptable En date du 11 juin 2025 Dernière modification : 11 juin 2025 à 10 h 06 min Nous recherchons un(e) alternant(e) pour un poste de Alternance Account Manager Comptable dans le secteur de un secteur en plein développement. Missions principales : Assister les Key Account Managers dans la gestion de la relation client, le suivi des portefeuilles clients B2B, la remontée des besoins dans la roadmap produit et le maintien du lien avec les utilisateurs. Profil recherché : Étudiant en école de commerce niveau Bac+5, avec des compétences en gestion de la relation client, sens de l’organisation, et capacité à travailler en équipe dans un environnement start-up. Rejoignez une entreprise dynamique et développez vos compétences tout en préparant votre diplôme avec Alternancia ! En utilisant ce formulaire, vous acceptez le stockage et l'utilisation de vos données personnelles. * #J-18808-Ljbffr

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    Sr. Technical Account Manager - Onboarding (Remote, GBR)  

    - France
    -

    Overview Sr. Technical Account Manager - Onboarding (Remote, GBR) role at CrowdStrike. Provide proactive technical support to Premium Support customers and onboard new Enterprise CrowdStrike customers. Work with customers who are committed to cybersecurity and with internal teams to ensure customer success, protection, and empowerment to stop breaches. What You'll Do Onboard new Enterprise CrowdStrike Premium Support Customers. Work with customers and account teams to identify and deliver success criteria for the first 90 days. Provide project leadership for new customer implementations. Identify opportunities for process improvement. Serve as customer advocate with internal CrowdStrike stakeholders to ensure customer feedback is documented and assessed. Engage with customers at all levels of their organization, from SOC operators to the C-suite. Research customers’ technical issues and follow up with recommendations and action plans. Escalate customer issues to management when appropriate and maintain control of the overall resolution for escalated cases. Leverage internal technical expertise, knowledge base, and other tools to provide effective solutions. Create knowledge base content to capture new learnings for reuse. Participate in technical communications within the team to share best practices and learn about new technologies. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Drive support cases toward timely resolution. What You'll Need Bachelor’s Degree or equivalent experience. Experience working with Windows Server Operating Systems. Knowledge of enterprise web technologies, security, and modern infrastructures. Excellent customer service skills and ability to establish technical credibility with customers. Excellent written and verbal communication skills. Strong problem-solving abilities and a collaborative attitude. Ability to travel up to 25%. Commitment to customer success. Bonus Points Bachelor’s Degree in Computer Science or equivalent. ITIL or PMP Certification. 5+ years of Customer Success/Project Management/Technical Account Management experience in a SaaS organization. Deep expertise in Linux and Mac platforms. Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee networks and community groups to build connections Vibrant office culture with world-class amenities Great Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. We do not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex, pregnancy, sexual orientation, gender identity, marital or family status, veteran status, age, national origin, disability, or any other characteristic protected by law. If you need assistance accessing or reviewing information on this website or need help submitting an application or requesting an accommodation, please contact #J-18808-Ljbffr

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    Commercial - Account Manager  

    - Paris
    -

    Overview Tout notre modèle s’est bâti sur des prestations à forte valeur ajoutée, un fort sens du service et une excellence commerciale unique. Nous rejoindre en tant que BIZDEV, c’est se donner l’opportunité d’atteindre cette excellence en évoluant sur les missions suivantes : Gérer l’intégralité du cycle de vente : prospection, prise de rendez-vous, rendez-vous clients, négociation, rédaction des propositions commerciales, closing, gestion et fidélisation du portefeuille client. Travailler au quotidien avec des outils digitaux puissants. Accompagner des directions Achats, Supply Chain, Générales, Ressources humaines sur des enjeux de recrutement stratégiques. Effectuer une montée en compétence « fast-track » : agir sur une vente de bout en bout en toute autonomie et en un temps record. « No recruitment » : Un job 100% orienté Sales BtoB. Travailler en mode projet avec les équipes de recrutement sur la supervision des missions. Participer aux projets transverses inhérents à une entreprise en pleine expansion (innovations, accompagnement de la direction dans la construction de la stratégie, animation d’ateliers, etc.). Le poste est basé à Paris en plein cœur du 9ème arrondissement dans des locaux ultra modernes ! Tu souhaites t’épanouir dans un environnement challengeant, axé sur la recherche de la performance avec un fort niveau d’exigence, en conservant un fort esprit d’équipe. Tu as un bon niveau de discours, de bonnes capacités d’écoute et d’analyse, une affinité forte avec la fonction commerciale, et l’envie d’apprendre des méthodes innovantes qui feront de toi un expert de la vente en BtoB. Enfin, tu as une excellente culture générale et un tempérament entrepreneurial. Nous recherchons des profils type BAC+5 justifiant idéalement d’une première expérience commerciale en BtoB. Notre Objectif : faire de toi un pro du commerce capable d’adresser n’importe quel type d’interlocuteur quelles que soient ses responsabilités, son secteur d’activité et / ou son niveau de décision ! RÉMUNÉRATION & AVANTAGES : Package de rémunération fixe et variable attractif & évolutif, fais nous confiance sur ce point Cadre de travail exceptionnel dans des locaux ultra modernes en plein cœur du 9ème arrondissement de Paris Méthodes de management collaboratives Formations personnalisées Évolutions internes rapides, un tremplin pour ta carrière Fort esprit d’équipe, soirées, etc. Tous les avantages d’une startup soutenue par un groupe solide Pour nous rejoindre, c’est très simple : postule à cette offre, nous te contacterons pour une rencontre ! Premier contact téléphonique Entretien physique ou visio avec Théo, Head of Sales Entretien avec Mathilde, Head of Talent Acquisition, et Charles, CEO Rencontre avec toute l’équipe autour d\'un verre ou d\'un déjeuner Toute l’équipe Lynkus a hâte de te voir à bord #J-18808-Ljbffr

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    Technical Account Manager  

    - Paris
    -

    Overview Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We are a technology company focused on creating a smart sustainable energy system. From optimising renewable generation to creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's an exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer What we do Build the most AI-driven, innovative platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it Future energy will not look like energy as we know it today. We need to not just think about our future but build for it. Now. Your role As a Technical Account Manager, you will lead strategic technical relationships with some of Kraken’s largest utility and energy clients. This is a high-impact role at the intersection of technology transformation and sustainability. Responsibilities Executive Technical Relationships: Act as a trusted technical advisor to senior stakeholders like the CIO and CTO; build and maintain strategic relationships with customer technology leaders; translate Kraken's technical vision into outcomes that resonate with executive priorities; serve as the primary technical liaison providing expertise, guidance, and support throughout the customer lifecycle; participate in roadmap discussions, executive briefings, and planning sessions to ensure technical alignment at the highest levels. Kraken & Enterprise Architecture Technical Guide to Drive Value Realization: Provide deep architectural guidance to connect customer ecosystems with Kraken's platform; guide system design, integrations, and configuration aligned with architectural principles; drive solution design for scalability, performance, and long-term maintainability; identify opportunities to unlock additional value through feature adoption and ecosystem fit; provide regular reports on project status, performance metrics, and potential improvements; facilitate product rollouts, upgrades, and configuration changes with minimal disruption; risk management and escalation – identify risks and develop mitigation strategies. Kraken Day-to-Day Technical Expert Liaison and Advocate for the Client: Be the hands-on technical presence that ensures customer success in day-to-day operations; triage and manage technical incidents with support and engineering; guide configuration and usage decisions for best practices and optimal performance; provide hands-on support, troubleshooting, and technical insight to resolve client issues quickly; manage co-development efforts and joint initiatives; align product and customer roadmaps, advocate for customer needs internally, and provide feedback loops to product and engineering; act as a product advocate gathering client feedback to influence roadmap decisions. What you’ll need 5 years in a customer-facing technical role such as Technical Account Manager, Customer Success Engineer, Solutions Engineer, Enterprise Architecture, or similar. Proven experience in managing and supporting technical implementations, ideally in SaaS, cloud services, or IT environments. Strong technical background with knowledge of cloud computing, APIs, databases, Python/Django; experience in Energy & Utilities is highly desirable. Adjacent industries like telecommunications and infrastructure can also be considered. Ability to understand complex technical concepts and translate them into actionable insights for clients. Proficient in troubleshooting and problem-solving; able to navigate technical issues and provide prompt solutions. Analytical mindset with attention to detail and a proactive approach to solving problems. Customer- and quality-focused; effective at building and improving relationships; able to thrive in a fast-paced, dynamic environment with multiple priorities and a client-centric mindset. Bachelor’s degree ideally in Computer Science, Information Technology, or a related field (or equivalent practical experience). Company values and notices Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, and the UK, and we are among the Best Workplaces on Glassdoor with a score of 4.7. Learn more on our Welcome to the Jungle site (FR/EN). Application & accommodations If you have accommodations or a unique preference, please contact us and we’ll adapt the interview process for comfort and maximum impact. Studies have shown that some groups, like women, are less likely to apply unless they meet 100% of the requirements. We encourage all qualified candidates to apply. Kraken is an equal opportunity employer; we do not discriminate on protected attributes. U.S.-based candidates can learn more about their EEO rights here. Our Applicant and Candidate Privacy Notice, Website Privacy Notice, and Cookie Notice govern the collection and use of personal data in connection with applications and use of our website. These policies explain how we handle data and rights under GDPR and CCPA. Depending on location, you may have rights to access, correct, or delete your information, object to processing, or withdraw consent. By applying you acknowledge that you have read, understood, and consent to these terms. Meta Required Experience: Manager Key Skills: Business Development, Cement Plant, Business Support, Data Analysis, ASP Employment Type: Full-Time Experience: years Vacancy: 1 #J-18808-Ljbffr

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    Technical Account Manager (hfx)  

    - Paris
    -

    Overview Help us use technology to make a big green dent in the universe! Krakenpowers some of the most innovative global developments in energy. Were a technology company focused on creating a smart sustainable energy system. From optimising renewable generation creating a more intelligent grid and enabling utilities to provide excellent customer experiences our operating system for energy is transforming the industry around the world in a way that benefits everyone. Its a really exciting time in energy. Help us make a real impact on shaping a better more sustainable future. Kraken Customer What we do : build the most AI-driven innovative forward-thinking platform for energy management. From optimizing resources to delivering cost-effective exceptional customer experiences through advanced Customer Information Systems (CIS) billing meter data management CRM and AI-driven communications Kraken is powering the next wave of innovation in the energy industry. Why we do it : future energy will not look like energy as we know it today. We need to not just think about our future but build for it. Now. Responsibilities Executive Technical RelationshipsAct as a trusted technical advisor and confidant to senior stakeholders like the CIO and CTO. Build and maintain strategic relationships with customer technology leaders in assigned accounts. Translate Krakens technical vision into outcomes that resonate with executive priorities. Serve as the primary technical liaison providing expertise guidance and support throughout the customer lifecycle. Participate in roadmap discussions executive briefings and planning sessions to ensure technical alignment at the highest levels. Kraken & Enterprise Architecture Technical Guide to Drive Value RealizationProvide deep architectural guidance to connect customer ecosystems with Krakens platform. Guide system design integrations and configuration aligned with both customer and Kraken architectural principles. Drive solution design that ensures scalability performance and long-term maintainability. Identify opportunities to unlock additional value through feature adoption platform capabilities and ecosystem fit. Provide regular reports and updates on project status performance metrics and potential improvements. Facilitate product rollouts upgrades and configuration changes for clients managing change effectively and minimizing disruption. Risk Management & Escalation - Identify risks within client accounts and develop mitigation strategies. Kraken Day-to-Day Technical Expert Liaison and Advocate for the ClientBe the hands-on technical presence that ensures customer success in the everyday. Triage and manage technical incidents in partnership with support and engineering teams. Guide configuration and usage decisions to ensure best practices and optimal performance. Provide hands-on support troubleshooting and technical insight to quickly resolve client issues. Manage co-development efforts and joint technical initiatives to address complex issues and ensure successful outcomes. Align product and customer roadmaps advocate for customer needs internally and provide feedback loops to product and engineering. Act as a product advocate gathering client feedback to influence product roadmap decisions. What you'll need 5 years in a customer-facing technical role such as Technical Account Manager Customer Success Engineer Solutions Engineer Enterprise Architecture or similar. Proven experience in managing and supporting technical implementations ideally in SaaS cloud services or IT environments. Strong technical background with knowledge of e.g. cloud computing APIs databases Python Django experience in Energy & Utilities is highly desirable. Adjacent industries like telecommunications and infrastructure can also be considered. Ability to understand complex technical concepts and translate them into actionable insights for clients. Proficient in troubleshooting and problem-solving skills; able to navigate technical issues and provide prompt solutions. Analytical mindset with attention to detail and a proactive approach to identifying and solving problems. Customer and quality focus; highly effective at building and improving relationshipsAbility to thrive in a fast-paced dynamic environment and handle multiple priorities with a problem-solving client-centric mindset. Bachelors degree ideally in Computer Science Information Technology or a related field (or equivalent practical experience). About Kraken Kraken is a certified Great Place to Work in France Germany Spain Japan and the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site ( FR / EN ) to learn more about our teams and culture. Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference please contact us at and well do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Kraken were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. U.S. based candidates can learn more about their EEO rights here. Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location you may have the right to access correct or delete your information object to processing or withdraw consent. By applying you acknowledge that youve read understood and consent to these terms We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us. Required Experience : Manager Key Skills Engineering Support,MAC,Hydraulic,General Services,Ado,Health Education Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr

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    Account Manager Itinérant (H/F) - Santé (H/F)  

    - Aix-en-Provence
    -

    Account Manager Itinérant (H/F) - Santé (H/F) Rejoignez un acteur majeur du numérique en santé, qui accompagne depuis plus de 30 ans les médecins libéraux dans la digitalisation et la modernisation de leur pratique. Nous concevons et distribuons des solutions logicielles innovantes permettant aux praticiens de mieux gérer leur activité au quotidien, tout en améliorant le parcours de soin des patients. Dans un contexte de fort développement et de nouveaux produits stratégiques, nous renforçons notre force de vente terrain sur l’ensemble du territoire français. Nous recrutons un Account Manager Itinérant H/F pour développer le portefeuille de clients existants sur le secteur d’Aix-en-Provence (1 à 2 départements). Ce qu’on vous propose Rattaché à votre Team Leader régional, vous prenez en charge un portefeuille de clients existants (praticiens libéraux) sur votre territoire. Your mission: develop the relationship of trust and grow the revenue by supporting your clients in using and tailoring their solution. Vos responsabilités : Visiter et accompagner l’ensemble de votre base installée Identifier les besoins, assurer la satisfaction et générer de la recommandation Proposer des modules complémentaires et nouvelles fonctionnalités adaptées Prospecter de nouveaux clients par le biais de la recommandation et du réseau local Assurer un reporting rigoureux dans le CRM et collaborer étroitement avec les équipes support Vous serez un ambassadeur de la marque sur votre secteur : proximité, confiance, et conseil sont les clés de votre succès. Ce poste est fait pour vous si Une double culture IT et santé : vous comprenez les enjeux techniques et savez parler le langage des praticiens libéraux Une posture de conseil : empathie, écoute et accompagnement dans la durée Un ancrage terrain fort : vous aimez créer du lien, développer votre réseau et entretenir une présence locale active Rigueur et discipline commerciale : reporting précis, respect du process, fiabilité Esprit d’équipe, envie de partager, et possibilité de devenir référent interne à terme Pourquoi nous rejoindre ? Poste en CDI, package 45k€ - 50k€. Autonomie terrain avec un vrai équilibre entre proximité clients et développement. Parcours d’intégration complet et accompagnement par un manager de zone. Équipement complet (voiture, ordinateur, téléphone, CRM mobile). Possibilité d’évolution vers des rôles de référent, formateur ou manager à moyen terme. Pourquoi postuler avec Uptoo : Uptoo est le premier cabinet de recrutement spécialisé dans les commerciaux et managers commerciaux en France. Notre site Uptoo Jobs propose permanent more than 1200 offres dans la vente, in all regions and across all sectors. #J-18808-Ljbffr

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    Technical Account Manager  

    - Paris
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    Essential Responsibilities Monitor proactive technical health for Enterprise merchants Identify and suggest solutions to improve customer experience Consult with merchants and internal teams on integration best practices Initiate strong relationships to help merchants succeed Diagnose and identify issues with APIs, code, services, and network latency Advocate on merchants' behalf to improve products, systems, and processes Be the main point of contact for technical issues affecting our Enterprise merchants Expected Qualifications 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Preferred Qualification Your day-to-day Diagnose issues with APIs, SDKs, payment flows, and latency, and communicate these to merchants and internal stakeholders. Consult with merchants and internal teams to improve customer experience and establish best practices. Build strong relationships to help merchants be successful now and into the future. Acquire new skills, technologies, and tools to enhance your personal and professional growth. What do you need to bring You’re curious and enjoy solving problems to get to the root cause of an issue. You love being a customer champion and show this with your empathy and advocacy. You’re technically minded, with a proven track record of adopting and mastering new technologies and tools. You’re a confident communicator – equally comfortable speaking to a merchant CEO, CTO, or development team. You have a demonstrated knowledge of web technologies and already know or are willing to learn new languages and services like JavaScript, REST API, SQL, GraphQL and more. You bring your real self to work and add to our already diverse culture. You’re well‑organised and self‑motivated and enjoy the flexibility of working independently while being supported by your team. You’re prepared to be on call to assist with out‑of‑business‑hours escalations, while ensuring you maintain a healthy work‑life balance by collaborating with other support teams. You have relevant customer‑facing, technical work experience – maybe even a degree. Travel Percent PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit . For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in‑person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit. Who We Are to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at. Belonging at PayPal Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. #J-18808-Ljbffr