Sr. Customer Solutions Manager, AGS France CSM Job ID: 10376768 | AWS EMEA SARL (France Branch) As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide the largest and most complex AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. In the role, you will be a critical partner to our AWS customers, leveraging your delivery experience with large scale transformations to help shepherd the customer through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey. You will interface with AWS customers and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go‑live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey. At AWS, you are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/Amazon to our customers, but you will also proactively help solve the customer's challenges through new ideas, tools and mechanisms, including providing guidance on their GenAI strategy. Successful candidates will have a strong delivery and change management background, be detail oriented, have excellent problem‑solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy‑in, negotiate and lead virtual teams. Your enterprise experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions. You will evangelize AWS services and influence customers in adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will be obsessed with contributing to the day‑to‑day management of your customers successful adoption of AWS. Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact? Come build the future with us. Key job responsibilities Guiding large/complex customers through their cloud adoption journey Ensuring cross‑functional AWS team collaboration to deliver customer outcomes Serving as a trusted partner, leveraging transformation expertise to shepherd customers Driving customer education, governance, and workload migration planning Proactively solving customer challenges with new ideas, tools, and GenAI guidance Evangelizing AWS services and delivering great customer experiences Contributing to the day‑to‑day management of successful AWS adoption A day in the life As an AWS Customer Solutions Manager, your daily life involves being a strategic partner to some of the largest and most complex French Enterprise customers. You spend your time interfacing with customer and AWS leadership, driving collaboration across sales, support, architecture, and professional services teams. You're responsible for translating the customer's strategic objectives into executable actions, overseeing critical workload migrations, educational programs, and go‑live events. A large portion of your day is spent understanding the customer's evolving needs, proactively developing new ideas and solutions, including guidance on their GenAI strategy, and ensuring a great customer experience as they navigate their AWS cloud journey. You're a problem‑solver, communicator, and trusted advisor to your customers. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship
Regional Chief Engineer, Operations, DCEO Job ID: 3048826 | Amazon Data Services France SAS Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This includes planned preventative maintenance, daily corrective work, and emergency response to emergent issues. The CE reports to the Data Center Facility Manager and works closely with Engineering Operations Technicians (EOT) and third‑party vendors. The CE supports Amazon’s owned and operated data centers, maintaining equipment with better than 99.999% uptime. The role includes managing small‑to‑medium impacting projects from conception to completion, collaborating with multiple teams for engineering, automation, processing, and finance, and driving innovation and resiliency while reducing operational costs. Key job responsibilities Setting and maintaining the highest standards for safety and actively promoting a world‑class safety culture in all aspects of operational procedure. Driving continuous improvement efforts on infrastructure through standardisation of procedures and policies, while delivering performance against agreed metrics. Working closely with the Operations Principal Engineer, site Chief Engineers and broader operations teams to streamline maintenance procedures, and implement standardised risk assessment protocols. Enabling the operations organisation to deliver 100% uptime on all customer supporting infrastructure. Training and mentoring technical operations staff members on the execution of all corrective and preventive maintenance activities on all mission‑critical infrastructure. Collaborating effectively with third‑party providers to deliver operational excellence for all AWS customers. Innovation and delivery of a portfolio of strategic projects on critical infrastructure to ensure class‑leading performance. The successful delivery of build‑out and retrofit of facility infrastructure in existing and new regional locations through a deep technical review and execution of construction experience and knowledge of MS Office suite. Strong verbal and written communication skills at all levels within the organisation, with a requirement to have excellent communications skills in English. A history of working with geographically separated teams to deliver speedy solutions to technical issues that can be quickly deployed across multiple geographies. Preferred Qualifications Associates or Bachelors in applicable engineering field or mechanical or electrical trades. Operating engineering licenses such as DC II, DC III, or equivalent. Stationary Engineering or Building Engineering License. Electrical or mechanical Journeyman License. CFC license. NFPA 70E. Strong verbal and written communication skills. Solid leadership and organisational skills. Meets/exceeds Amazon’s leadership principles requirements for this role. Meets/exceeds Amazon’s functional/technical depth and complexity. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats. #J-18808-Ljbffr
Global Account Manager, GFS EMEA - Insurance ID lavoro: 10407685 | AWS EMEA SARL (France Branch) Amazon Web Services (AWS) is seeking a world-class sales leader to manage our global customer relationship with one of the largest and most strategic insurance companies in the world. As a Global Account Manager (GAM), you will provide business leadership and strategic direction across geographies, develop and execute complex enterprise sales motions, and build deep, trust-based partnerships at the most senior levels of the customer's organization. This is a high-visibility role with full account and relationship ownership. You will be responsible for delivering against ambitious business and financial targets while shaping the long-term cloud adoption strategy for a customer undergoing significant digital and AI-driven transformation. This is one of the most strategic customer relationships in AWS's global financial services portfolio. You will have the opportunity to shape how one of the world's largest insurers adopts cloud and AI at scale — working at the intersection of technology, business strategy, and executive leadership. If you thrive on complexity, think long-term, and are energized by the prospect of driving transformational outcomes with a world-class team — we'd love to hear from you. Key job responsibilities - Build and maintain key relationships across the customer's global organization, including C-suite, IT, and business unit leaders - Develop and manage a robust pipeline of opportunities; monitor deployment projects and engage global resources - Work on the most complex opportunities, taking a leading role in developing the customer's long-term strategy with AWS - Coordinate executive business reviews (EBRs) and enable customer value creation and growth - Grow the AWS footprint by advising customers on cloud solutions and expanding platform adoption to new business units and geographies - Combine an informed view of the market with a deep understanding of emerging technology trends — including AI/ML, generative AI, and data analytics — to support innovation across the segment - Develop innovative programs and drive international business growth across the account's global operations - Collaborate with internal teams including Solutions Architects, Customer Solutions Managers, Professional Services, Partner teams, and specialist overlays to deliver against customer goals - Negotiate and close high-value, multi-year commercial agreements (e.g., Enterprise Discount Programs, Strategic Collaboration Agreements) Represent the voice of the customer internally to influence AWS product roadmap, programs, and investment priorities - Contribute to and invent mechanisms to operate the global business and broader business unit - Achieve annual revenue and multi-year business objectives A day in the life We're looking for a customer-obsessed leader who drives a bold, long-term vision- while taking action and delivering results. A typical day involves meeting with customers to discover their needs and work out solutions; collaborating with cross-functional teams to develop and deliver solutions; and working with the latest cloud and AI technologies to drive effective mechanisms. About the team AWS Global Financial Services (GFS) is the dedicated organization within AWS responsible for serving the world's largest and most complex financial institutions — including global banks, insurers, asset managers, and capital markets firms. Within GFS, the EMEA Insurance team partners with a portfolio of strategic insurance accounts to drive cloud adoption, digital transformation, and AI-powered innovation at scale. Our account teams are cross-functional by design, bringing together Global Account Managers, Solutions Architects, Customer Solutions Managers, Partner Sales Managers, Professional Services consultants, and specialist overlays — all aligned to deliver measurable business outcomes for our customers. We operate across multiple countries and time zones, working closely with customer C-suites, technology leadership, and business units to build deep, trust-based relationships. This is a collaborative, high-energy environment where you'll work alongside some of the best talent in enterprise technology sales — and where your ability to lead through influence, navigate ambiguity, and drive innovation will have a direct impact on some of the most important customer relationships in the industry. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team The team is a high performing and customer-obsessed sales team covering the largest European-based global financial institutions. This role will focus on a large French multi-national insurer. - 10+ years of enterprise sales or business development experience, with at least 5 years managing large, complex global accounts - Demonstrated track record of exceeding revenue targets of $50M+ annually - Experience engaging with C-level executives and building long-term strategic partnerships - Deep understanding of cloud computing, digital transformation, or enterprise technology - Experience operating across multiple geographies and navigating matrixed organizations - Bachelor's degree or equivalent - - 10+ years of enterprise sales or business development experience, with at least 5 years managing large, complex global accounts - - Demonstrated track record of exceeding revenue targets of $50M+ annually - - Experience engaging with C-level executives and building long-term strategic partnerships - - Deep understanding of cloud computing, digital transformation, or enterprise technology - - Experience operating across multiple geographies and navigating matrixed organizations - - Bachelor's degree or equivalent - Experience with complex commercial constructs (EDPs, PPAs, Marketplace) - MBA or advanced degree - Multilingual capability (particularly French) is a strong plus - Proven ability to operate with high autonomy in fast-moving, ambiguous environments — taking bold action while maintaining sound judgment - Track record of setting exceptionally high standards for yourself and your teams, and consistently raising the bar on what "great" looks like Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr
Amazon is hiring a Regional Chief Engineer for its Data Center Engineering Operations Team in France. The ideal candidate will have over 15 years of experience in high-volume, mission-critical environments, with a strong leadership background in managing technical operations. Responsibilities include maintaining critical infrastructure, driving innovation, and leading safety standards. Additionally, the engineer will mentor staff and collaborate on strategic projects to ensure operational excellence. This role requires excellent communication skills and the ability to manage complex challenges effectively. #J-18808-Ljbffr
A leading cloud service provider in France is hiring a Senior Customer Solutions Manager to guide complex customers through their AWS cloud adoption. This role involves collaborating with various AWS teams, providing transformation expertise, and ensuring optimal customer experiences. Candidates should possess at least 10 years in leading IT transformations, have superior communication skills, and be fluent in French and English. Join a dynamic team focused on innovation and customer success. #J-18808-Ljbffr
