Overview Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We are a technology company focused on creating a smart sustainable energy system. From optimising renewable generation to creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's an exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer What we do Build the most AI-driven, innovative platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it Future energy will not look like energy as we know it today. We need to not just think about our future but build for it. Now. Your role As a Technical Account Manager, you will lead strategic technical relationships with some of Kraken’s largest utility and energy clients. This is a high-impact role at the intersection of technology transformation and sustainability. Responsibilities Executive Technical Relationships: Act as a trusted technical advisor to senior stakeholders like the CIO and CTO; build and maintain strategic relationships with customer technology leaders; translate Kraken's technical vision into outcomes that resonate with executive priorities; serve as the primary technical liaison providing expertise, guidance, and support throughout the customer lifecycle; participate in roadmap discussions, executive briefings, and planning sessions to ensure technical alignment at the highest levels. Kraken & Enterprise Architecture Technical Guide to Drive Value Realization: Provide deep architectural guidance to connect customer ecosystems with Kraken's platform; guide system design, integrations, and configuration aligned with architectural principles; drive solution design for scalability, performance, and long-term maintainability; identify opportunities to unlock additional value through feature adoption and ecosystem fit; provide regular reports on project status, performance metrics, and potential improvements; facilitate product rollouts, upgrades, and configuration changes with minimal disruption; risk management and escalation – identify risks and develop mitigation strategies. Kraken Day-to-Day Technical Expert Liaison and Advocate for the Client: Be the hands-on technical presence that ensures customer success in day-to-day operations; triage and manage technical incidents with support and engineering; guide configuration and usage decisions for best practices and optimal performance; provide hands-on support, troubleshooting, and technical insight to resolve client issues quickly; manage co-development efforts and joint initiatives; align product and customer roadmaps, advocate for customer needs internally, and provide feedback loops to product and engineering; act as a product advocate gathering client feedback to influence roadmap decisions. What you’ll need 5 years in a customer-facing technical role such as Technical Account Manager, Customer Success Engineer, Solutions Engineer, Enterprise Architecture, or similar. Proven experience in managing and supporting technical implementations, ideally in SaaS, cloud services, or IT environments. Strong technical background with knowledge of cloud computing, APIs, databases, Python/Django; experience in Energy & Utilities is highly desirable. Adjacent industries like telecommunications and infrastructure can also be considered. Ability to understand complex technical concepts and translate them into actionable insights for clients. Proficient in troubleshooting and problem-solving; able to navigate technical issues and provide prompt solutions. Analytical mindset with attention to detail and a proactive approach to solving problems. Customer- and quality-focused; effective at building and improving relationships; able to thrive in a fast-paced, dynamic environment with multiple priorities and a client-centric mindset. Bachelor’s degree ideally in Computer Science, Information Technology, or a related field (or equivalent practical experience). Company values and notices Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, and the UK, and we are among the Best Workplaces on Glassdoor with a score of 4.7. Learn more on our Welcome to the Jungle site (FR/EN). Application & accommodations If you have accommodations or a unique preference, please contact us and we’ll adapt the interview process for comfort and maximum impact. Studies have shown that some groups, like women, are less likely to apply unless they meet 100% of the requirements. We encourage all qualified candidates to apply. Kraken is an equal opportunity employer; we do not discriminate on protected attributes. U.S.-based candidates can learn more about their EEO rights here. Our Applicant and Candidate Privacy Notice, Website Privacy Notice, and Cookie Notice govern the collection and use of personal data in connection with applications and use of our website. These policies explain how we handle data and rights under GDPR and CCPA. Depending on location, you may have rights to access, correct, or delete your information, object to processing, or withdraw consent. By applying you acknowledge that you have read, understood, and consent to these terms. Meta Required Experience: Manager Key Skills: Business Development, Cement Plant, Business Support, Data Analysis, ASP Employment Type: Full-Time Experience: years Vacancy: 1 #J-18808-Ljbffr
Overview Help us use technology to make a big green dent in the universe! Krakenpowers some of the most innovative global developments in energy. Were a technology company focused on creating a smart sustainable energy system. From optimising renewable generation creating a more intelligent grid and enabling utilities to provide excellent customer experiences our operating system for energy is transforming the industry around the world in a way that benefits everyone. Its a really exciting time in energy. Help us make a real impact on shaping a better more sustainable future. Kraken Customer What we do : build the most AI-driven innovative forward-thinking platform for energy management. From optimizing resources to delivering cost-effective exceptional customer experiences through advanced Customer Information Systems (CIS) billing meter data management CRM and AI-driven communications Kraken is powering the next wave of innovation in the energy industry. Why we do it : future energy will not look like energy as we know it today. We need to not just think about our future but build for it. Now. Responsibilities Executive Technical RelationshipsAct as a trusted technical advisor and confidant to senior stakeholders like the CIO and CTO. Build and maintain strategic relationships with customer technology leaders in assigned accounts. Translate Krakens technical vision into outcomes that resonate with executive priorities. Serve as the primary technical liaison providing expertise guidance and support throughout the customer lifecycle. Participate in roadmap discussions executive briefings and planning sessions to ensure technical alignment at the highest levels. Kraken & Enterprise Architecture Technical Guide to Drive Value RealizationProvide deep architectural guidance to connect customer ecosystems with Krakens platform. Guide system design integrations and configuration aligned with both customer and Kraken architectural principles. Drive solution design that ensures scalability performance and long-term maintainability. Identify opportunities to unlock additional value through feature adoption platform capabilities and ecosystem fit. Provide regular reports and updates on project status performance metrics and potential improvements. Facilitate product rollouts upgrades and configuration changes for clients managing change effectively and minimizing disruption. Risk Management & Escalation - Identify risks within client accounts and develop mitigation strategies. Kraken Day-to-Day Technical Expert Liaison and Advocate for the ClientBe the hands-on technical presence that ensures customer success in the everyday. Triage and manage technical incidents in partnership with support and engineering teams. Guide configuration and usage decisions to ensure best practices and optimal performance. Provide hands-on support troubleshooting and technical insight to quickly resolve client issues. Manage co-development efforts and joint technical initiatives to address complex issues and ensure successful outcomes. Align product and customer roadmaps advocate for customer needs internally and provide feedback loops to product and engineering. Act as a product advocate gathering client feedback to influence product roadmap decisions. What you'll need 5 years in a customer-facing technical role such as Technical Account Manager Customer Success Engineer Solutions Engineer Enterprise Architecture or similar. Proven experience in managing and supporting technical implementations ideally in SaaS cloud services or IT environments. Strong technical background with knowledge of e.g. cloud computing APIs databases Python Django experience in Energy & Utilities is highly desirable. Adjacent industries like telecommunications and infrastructure can also be considered. Ability to understand complex technical concepts and translate them into actionable insights for clients. Proficient in troubleshooting and problem-solving skills; able to navigate technical issues and provide prompt solutions. Analytical mindset with attention to detail and a proactive approach to identifying and solving problems. Customer and quality focus; highly effective at building and improving relationshipsAbility to thrive in a fast-paced dynamic environment and handle multiple priorities with a problem-solving client-centric mindset. Bachelors degree ideally in Computer Science Information Technology or a related field (or equivalent practical experience). About Kraken Kraken is a certified Great Place to Work in France Germany Spain Japan and the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site ( FR / EN ) to learn more about our teams and culture. Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference please contact us at and well do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Kraken were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. U.S. based candidates can learn more about their EEO rights here. Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location you may have the right to access correct or delete your information object to processing or withdraw consent. By applying you acknowledge that youve read understood and consent to these terms We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us. Required Experience : Manager Key Skills Engineering Support,MAC,Hydraulic,General Services,Ado,Health Education Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr
Building the Future of Crypto The Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry‑leading security, crypto education, and world‑class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team We’re looking for a Head of Trading Infrastructure to set the vision and strategy for the systems that power our exchange. This role is about building the product roadmap for trading performance ensuring our platform is the fastest, most reliable, and most trusted place to trade. The opportunity Own the product vision and roadmap for exchange infrastructure and trading performance. Partner with engineering leaders to design low‑latency, high‑throughput systems for order matching, execution, and market data. Translate market needs into infrastructure priorities and features. Define success metrics (latency, resiliency, uptime, throughput) and hold teams accountable to them. Anticipate industry shifts and shape our platform to stay ahead. Align cross‑functional teams (product, engineering, risk, compliance) around infrastructure strategy. Skills you should HODL Senior product leader with experience in exchange, trading, or high‑performance platforms. Proven ability to set product vision and translate it into a long‑term roadmap. Strong understanding of trading system architecture and how infrastructure drives user experience. Excellent communication skills — can influence technical and non‑technical stakeholders. A passion for crypto markets, market structure, and building the next generation of trading infrastructure. #LI-Remote #LI-DP1 This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto! As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn
Candidate Privacy Notice #J-18808-Ljbffr
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work: The Team The product marketing team at Kraken drives the success of our platform by crafting strategies that resonate with professional traders and institutions alike. Focusing specifically on OTC & Prime, you will play a critical role in advancing product strategy, helping to position Kraken as the end‑to‑end platform of choice. The opportunity Contribute to the OTC and Prime product vision and roadmap: Partner closely with cross‑functional teams to shape and execute the OTC & Prime product vision and roadmap. Use customer and market insights to influence strategic direction and ensure we’re focused on delivering the highest value to our users. Lead product launches: Drive the go‑to‑market strategy for new product and feature launches. Define and track success metrics such as trading and lending volume growth and client retention to measure the impact of product initiatives. Elevate the existing product portfolio: Evaluate the performance and positioning of existing products to identify areas of opportunity across OTC trading and lending, custody, and staking. Craft and evolve product value narratives: Own the development of compelling product positioning, messaging, and packaging strategies that clearly articulate value to our target audiences. Drive sales enablement: Lead the creation and delivery of sales enablement materials and messaging strategies in collaboration with Sales, Marketing, and Product. Support Kraken’s ecosystem growth: Architect go‑to‑market efforts that expand Kraken’s footprint globally. Leverage partnerships, integrations, and product‑led growth initiatives to increase adoption and drive customer expansion and retention. Be a market and customer expert: Conduct deep analysis of customer needs, competitor offerings, and market trends. Share insights regularly with internal teams and use them to inform marketing strategies, product direction, and competitive differentiation. Champion customer research and insight: Lead discovery and validation work through focus groups, panels, surveys, and user interviews to understand why and when clients choose OTC trading and lending, what risk factors impact behavior, and how experienced traders make platform decisions. Translate qualitative and quantitative insights into actionable marketing strategies that reflect our clients’ priorities and trading behavior. Skills you should HODL 7–10 years of product marketing experience, ideally in crypto, fintech, and/ or trading platforms, with a focus on serving professional, HNWI, and B2B audiences. Deep expertise in OTC trading and lending as well as Prime offerings — including user psychology, liquidity dynamics, order types, execution strategies, market microstructure — plus knowledge of integrated custody and staking solutions. Experience marketing to institutional and private client segments, with a strong grasp of their decision drivers and risk considerations. Proven success launching products and features using market, customer, and behavioral insights. A customer‑obsessed mindset with strong experience in positioning products to different user segments. Ability to lead complex, cross‑functional projects with multiple stakeholders and tight timelines. Track record of crafting powerful, differentiated product narratives that drive engagement and adoption. Highly analytical and data‑driven — comfortable navigating trading metrics to identify trends, uncover insights, and inform go‑to‑market decisions. Strategic thinker with strong execution skills—comfortable operating independently and in ambiguity. Strong communication skills across formats (Slack, docs, presentations, verbal) and audiences. Passion for helping others grow—supports peers, mentors junior PMMs, and helps raise the bar for the team. This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto! As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice #J-18808-Ljbffr
Overview Building the Future of Crypto. Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. Kraken has attracted many of the most talented crypto experts in the world over the past decade. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! The opportunity The Lead Product Marketing Manager - Inky will drive and execute the product marketing strategy for Kraken’s Inky trading app. This includes driving and executing high-impact launches, campaigns, and strategies that drive top-of-funnel awareness, adoption, usage and retention. As a key member of the Consumer Product Marketing team, you will also influence product development by leveraging customer insights, market data, and competitive analysis to shape Kraken’s consumer marketing strategies. Responsibilities GTM Strategy & Execution: Develop and lead the GTM strategy for Inky, driving awareness, acquisition, and retention for core trading products. Campaign Leadership: Own the full end-to-end campaign management process, from strategic planning to execution, across various channels (email, social, influencer, display, ATL). Lifecycle Marketing: Understand and optimize the customer journey, deploying engagement strategies that maximize LTV and retention. Product Positioning & Messaging: Translate complex financial products into compelling, easy-to-understand value propositions that resonate with diverse audiences. Cross-Functional Collaboration: Work closely with product managers, growth teams, design, analytics, and executive leadership to align marketing efforts with business objectives. Performance Measurement: Define, track, and report on key product KPIs, including awareness, feature adoption (nMTU), and retention/LTV improvements. Thought Leadership: Serve as the voice of the customer, championing insights to inform product roadmaps and marketing initiatives. Qualifications 6+ years of experience in Product Marketing Management (PMM), preferably in fintech, trading (crypto, futures, options). Strong crypto expertise and passion, with a deep understanding of market trends, user behavior, and the evolving regulatory landscape. Familiarity with building and maintaining successful influencer programs within crypto. Proven ability to drive growth strategies from end-to-end, for multi-matrixed products across different phases of the product lifecycle. A data-driven marketer, leveraging insights to optimize campaigns and improve performance. Creative storyteller, able to craft compelling narratives that differentiate Kraken in a competitive market. Experience leading cross-functional teams and working within complex, fast-paced environments. Strong communication and stakeholder management skills, with the ability to secure buy-in at all levels. Entrepreneurial mindset, comfortable operating in a high-growth, dynamic setting. Nice to have Prior experience driving 0-1 and 1-N product marketing strategies is a plus Additional information This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto! As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice #J-18808-Ljbffr
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart sustainable energy system. From optimising renewable generation creating a more intelligent grid and enabling utilities to provide excellent customer experiences our operating system for energy is transforming the industry around the world in a way that benefits everyone. Its a really exciting time in energy. Help us make a real impact on shaping a better more sustainable future. Kraken Markets own the pieces of Kraken which allow our clients to be participants in a regulated utility markets such as electricity gas water or telecommunications regardless of their role (supplier meter operator distributor vertically integrated etc). We have a combination of country-specific delivery teams and also develop global products to fulfil functionality cross-countries. Our group will also routinely be involved in the standing up and ongoing support of Kraken clients globally. About Kraken Customer What we do: build the most AI-driven innovative forward-thinking platform for energy management. From optimizing resources to delivering cost-effective exceptional customer experiences through advanced Customer Information Systems (CIS) billing meter data management CRM and AI-driven communications Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future but build for it. Now. Our team All technology is written and maintained by a multi-discipline engineering team of around 1500 people globally. Our engineers work in super teams which are focused on key areas of our platform as well as other innovative products. This also includes server-side client-side and mobile engineers working closely with UX experts copywriters and are empowered to choose a way of working that works for them often opting for a Kanban-like approach. Notion and Asana are then used to specify and manage work; Github CircleCI and Terraform Enterprise as part of an immutable-infrastructure continuous delivery pipeline; and Datadog Sentry and Cloudwatch to measure performance and monitor production. Your main focus will be to continue building Krakens Market Gateway offering which will allow clients to communicate with other businesses using regulated message formats and with the rest of the team you will bring the same revolutionary customer experience operational excellence and speed of innovation that Kraken is powering across energy retailers to other of our coding conventions are open-source .Kraken is a great place to learn work with some talented engineers and level-up your skills. What you'll have Were looking for someone with a general interest in technology and problem-solving; someone diligent and thoughtful. Your level will be Senior Software Engineer or above and we expect you to have experience / expertise in the following (in rough priority order): Scala using an effect system like Cats Effect. Domain modelling HTTP and REST APIs Writing robust fault-tolerant and observable software Apache Kafka and event based architecture Postgres or other relational databases Kubernetes Python Bonus experience Terraform OpenTofu CircleCI What you'll do You and the Market Gateway team will be continuing to build a Market Gateway product for global clients and territories. You will be involved in designing and developing new features for the Market Gateway You will be interacting with members of other teams that use the Market Gateway to solve problems that they are having. You will be keeping the lights on; Responding to incidents triaging bugs coding up fixes and deploying and monitoring the product continuously. You will be working closely with the Market Gateway Tech Lead and Product manager. You will be writing responding and implementing tech proposals. You will be reading and writing documentation for Market Gateway Kraken is a certified Great Place to Work in France Germany Spain Japan and the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site ( FR / EN ) to learn more about our teams and culture. Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference please contact us at and well do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Kraken were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race colour religion national origin age sex gender identity or expression sexual orientation marital or veteran status disability or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location you may have the right to access correct or delete your information object to processing or withdraw consent. By applying you acknowledge that youve read understood and consent to these terms Key Skills Laboratory Experience,Vendor Management,Design Controls,C / C++,FDA Regulations,Intellectual Property Law,ISO 13485,Research Experience,SolidWorks,Research & Development,Internet Of Things,Product Development Employment Type: Full-Time Experience: years Vacancy: 1 #J-18808-Ljbffr
Overview Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. Were a technology company focused on creating a smart sustainable energy system. From optimising renewable generation creating a more intelligent grid and enabling utilities to provide excellent customer experiences our operating system for energy is transforming the industry around the world in a way that benefits everyone. Its a really exciting time in energy. Help us make a real impact on shaping a better more sustainable future. What youll do Teach and support product teams on best practices for reliability implementation patterns and effective usage of our existing platforms Support product teams in improving the performance and availability of their systems Be hands-on in code and infrastructure to help product teams with reliability improvements Provide comprehensive feedback to the wider Platform group on improvements to be made to core infrastructure based on observations and first-hand experience in the code base Support the build-out of proof-of-concept requirements in product teams as needed to evolve application deployment architecture to align with business growth as well as enhance scalability and system resilience Collaborate with product teams to support the release of new features and services ensuring adherence to reliability and performance standards Guide product teams in designing systems for resilience and graceful failure under heavy load Assist application teams with post-incident tasks and follow-ups and contribute to the creation and review of post-mortem documentation Analyse incident metrics to identify trends and potential improvements communicating these insights to the product teams Help solve interesting and difficult problems. There’s a great opportunity for disruption in the global energy market What youll have Great communication skills working effectively with developers product managers and other business stakeholders to understand design and deliver impactful projects and reliability improvements Proficient using AWS; we use a lot of different AWS services and not just the standard few Strong Python skills; particularly with Django the Django ORM and Celery Good expertise in multiple of the following areas : PostgreSQL or a similar RDBMS particularly in Amazon RDS at scale Docker and Kubernetes; we use Amazon EKS in production Datadog or a similar logging / monitoring tool Messaging queues event-driven async processing or similar technologies - we use RabbitMQ Terraform or a similar infrastructure-as-code tool Experience with a Linux distribution Previous experience working in small highly-autonomous teams What will help Previous experience as a Site Reliability Engineer Experience working on SaaS platforms including engaging product teams to ensure up-skilling and knowledge sharing across teams Experience managing and supporting a large scale internet facing service Experience in responding to incidents and outages writing technical incident reports and organising incident retrospectives Experience working with very large relational databases Experience in using service level objectives to improve application performance A proactive innovative mindset Kraken is a certified Great Place to Work in France Germany Spain Japan and the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site ( FR / EN ) to learn more about our teams and culture. Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference please contact us at and well do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Kraken were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. U.S. based candidates can learn more about their EEO rights here. Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location you may have the right to access correct or delete your information object to processing or withdraw consent. By applying you acknowledge that youve read understood and consent to these terms Required Experience : Senior IC Key Skills Kubernetes,FMEA,Continuous Improvement,Elasticsearch,Go,Root cause Analysis,Maximo,CMMS,Maintenance,Mechanical Engineering,Manufacturing,Troubleshooting Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr
Senior Software Engineer (Market Gateway) F/H/D - Remote - CDI We’re seeking a Senior Software Engineer to continue building Kraken’s Market Gateway offering, enabling clients to communicate with other businesses using regulated message formats and protocols. You will work with a multidisciplinary engineering team to deliver an exceptional customer experience, operational excellence and rapid innovation across energy retailers and other sectors. About Kraken: Kraken powers innovative global developments in energy. We are a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation and a more intelligent grid to enabling utilities to provide excellent customer experiences, our platform is transforming the energy industry worldwide. Our team: All technology is written and maintained by a multi-discipline engineering team of around 1500 people globally. Engineers work in ‘super teams’ focused on key platform areas and other innovative products. We use a Kanban-like approach, with Notion/Asana to manage work, Github/CircleCI/Terraform Enterprise for delivery, and Datadog/Sentry/CloudWatch for performance monitoring. Your role: Your main focus will be to continue building Kraken’s Market Gateway offering, enabling clients to communicate with other businesses using regulated formats and protocols. You will help bring the same customer experience, operational excellence and speed of innovation Kraken applies across energy retailers to other sectors. What you’ll have: We’re looking for someone with a general interest in technology and problem-solving; someone diligent and thoughtful. Your level will be Senior Software Engineer or above and we expect experience in the following (in rough priority order): Scala, using an effect system like Cats Effect Domain modelling HTTP and REST APIs Writing robust, fault-tolerant and observable software Apache Kafka and event-based architecture Postgres or other relational databases Kubernetes Python Experience with Terraform or OpenTofu is a bonus CircleCI is a bonus What you’ll do: You and the Market Gateway team will continue building a Market Gateway product for global clients and territories Design and develop new features for the Market Gateway Collaborate with other teams that rely on Market Gateway to solve problems Keep the lights on: respond to incidents, triage bugs, deploy fixes and monitor the product continuously Work closely with the Market Gateway Tech Lead and Product Manager Write, respond to, and implement technical proposals Read and write documentation for Market Gateway Our technology: Back-end services communicating with internal services via HTTP; integrations with external systems may use SOAP, AS4, email, JSON over HTTP, XML over HTTP, and SFTP Languages and frameworks: Python, Scala (Typelevel ecosystem); FastAPI, Pydantic; open-source technologies like Apache Kafka, PostgreSQL, nginx, Kubernetes Infrastructure as code using OpenTofu (Terraform fork) We’re looking for someone who’s passionate about code, curious, and eager to learn. You’ll be working alongside other talented people in the tech department to solve problems and make the industry smarter and better for customers. Why Kraken: Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a 4.7 score. If you have accommodations or interview preferences, contact to discuss interview arrangements. We are an equal opportunity employer; all applicants are considered without regard to protected attributes. See our privacy notices for details on data collection and rights. Seniority level: Not Applicable Employment type: Full-time Job function: Engineering and Information Technology | Industries: Utilities and Environmental Services Interested candidates can explore related Kraken roles and company information, including EEO notices and privacy policies as part of the application process. #J-18808-Ljbffr
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry‑leading security, crypto education, and world‑class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team The Growth Marketing team is responsible for delivering user and revenue growth across our set of products globally. It’s a fast‑growing team full of some of the best marketing talent in the world, with deep expertise and conviction in the crypto space. As the EU Affiliate Manager at Kraken you’ll need to be highly‑motivated, data‑driven, and collaborative to assist in driving our global affiliate program growth. Reporting to the Global Affiliate Lead, the candidate will be focused on scaling affiliate campaigns for various products across Europe. This role will be a key member of the Growth Marketing team and will work closely with the numerous stakeholders, including: regional growth, product, compliance and marketing analytics. The affiliate program has high potential for growth in the next 12‑24 months as we expect to scale our EU program at least 3X. This is an opportunity to join a growing team and influence the strategy and direction of the channel. Kraken is a fast‑paced and data‑driven environment in a dynamic industry. Candidates should expect to solve complex business problems and be comfortable working autonomously in a quickly evolving and highly visible role. The opportunity Identify and recruit new affiliates in the EU. Manage and nurture relationships with top regional affiliates. Dive into data to identify areas of opportunity and share regular performance updates. Monitor affiliate content to enforce regional and product specific compliance. Plan and execute regular placement, commission, incentive and creative tests to improve program metrics. Develop and own affiliate driven revenue and new trader goals in Europe. Collaborate with EU regional growth teams to align on go‑to‑market strategies and local campaigns. Skills you should HODL Personal interest in crypto and blockchain technology. 4+ years of experience in KOL or affiliate marketing in traditional finance or crypto. Global team experience preferred, experience working with affiliates in the EU required. Ability to negotiate placements, payout structures, and terms with KOLs. Proficiency in affiliate marketing platforms and tools, Impact preferred. Creativity and persistence to pursue unconventional partnerships. Experience working in cross‑functional teams in a fast‑paced environment. Exceptional data analysis skills and a strong understanding of performance KPIs including CAC, ARPU, and ROAS. Excellent written and verbal communication skills in an asynchronous environment. #LI-Remote This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto! As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice #J-18808-Ljbffr
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of Work The Exchange Trading team (Institutions) drives revenue growth and adoption by building institutional-grade trading experiences, prioritizing order book infrastructure, and commercializing market data. As a go-to-market leader for this team, you will play a pivotal role in positioning Kraken as the partner of choice for trading firms, brokers, and institutional clients. The Opportunity Define product marketing strategy for exchange trading: Partner with product, sales, and strategy teams to craft the GTM vision for order book services, advanced trading products, and institutional APIs. Drive GTM execution for exchange products: Own end-to-end go-to-market planning and execution for initiatives spanning order books, liquidity services, advanced orders, spot/derivatives fee structures, and APIs. Shape market narratives: Create compelling positioning and messaging that communicates the value of Kraken’s exchange trading services for institutions, trading firms, and broker partners. Scale institutional adoption: Partner with sales and product to design incentive programs, onboarding flows, and enablement materials that maximize client growth, volume, and retention. Commercialize data and infrastructure: Lead marketing for market data, analytics, and licensing opportunities, highlighting Kraken’s competitive differentiation in transparency and depth. Empower sales and BD: Build collateral, playbooks, and enablement content that helps the team acquire and retain trading firm clients. Be a market and customer expert: Develop deep expertise on institutional trading needs, liquidity dynamics, and competitor offerings. Translate insights into marketing strategies that support order book revenue growth and ecosystem expansion. Champion KPIs that matter: Align marketing impact with business outcomes—Trading Firm Revenue, Volume, MTUs, and Retention. Skills you should HODL 10+ years of product marketing experience, ideally in financial services, fintech, or crypto, with deep exposure to institutional trading or market infrastructure. Proven success in leading go-to-market strategies for trading products, liquidity services, or data commercialization. Strong understanding of order book dynamics, market making, APIs, advanced order types, and institutional trading workflows. Demonstrated ability to create narratives that resonate with institutional clients, broker partners, and sophisticated trading firms. Track record of sales enablement success—building content, collateral, and strategies that drive client acquisition and retention. Data-driven mindset—comfortable using trading firm revenue, volume, and retention metrics to evaluate marketing impact. Skilled communicator across formats (Slack, docs, presentations, events) and audiences (executives, technical teams, trading clients). Strategic thinker with the ability to thrive in fast-paced, high-growth environments. Skilled communicator across formats (Slack, docs, presentations, events) and audiences (technical, business, community). This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice #J-18808-Ljbffr
